FAQ

1. What are our turnaround times?

Please see below for our standard turnaround times. 



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Please contact us for more information on turnaround times for specific cases. 








2. What restoration do I use and what do I use to cement my crown in with?

This can change on a case-by-case basis. If you have any technical questions call us on 0141 556 5619, pressing option 3, and one of our experts will be happy to help. 

3. Can you deliver?





Yes, we do free daily deliveries to the following locations;





· Inverness
· Aberdeen
· Fife
· Edinburgh
· Glasgow
· Scottish Borders
· Renfrewshire/Ayrshire
· Belfast
· Newry
· Exeter

We also do free nationwide postage.

4. My practice isn't local. Can I post to you?
 



Of course you can post to us. We have free postal labels available to download to make it even easier for you. 






5. My patient needs a shade match. Can I send them to you?



Yes, give the lab a call to arrange a suitable date and time. Please note there will be a small fee for this service.




6. How do I pay you?

Online Portal
: The easiest way to manage your account is to use our online Customer Portal - here you can view, print and pay your invoices at a time convenient to you. 
Telephone: Please telephone our accounts team on 0141 556 5619 and we will process your payment. We accept all major credit cards
BACS: To make a BACS payment - Account holders name: Dental Technology Services Sort code: 80-02-54 Account Number: 10002462

7. What impression material should I use?

This can change on a case-by-case basis. If you have any technical questions call us on 0141 556 5619, pressing option 3, and one of our experts will be happy to help.